Our impact

For more than 30 years, Spires has offered crucial support to people facing homelessness and social disadvantage in South London. Our efforts have significantly decreased the number of people sleeping rough, benefiting thousands within our communities.

Outcomes in 2024

In 2024, our services recorded 5,325 attendances from 757 people at risk of or experiencing homelessness. Numerous positive outcomes were achieved for those facing homelessness.

Our Housing & Homelessness Drop-In served 3,234 breakfasts to 466 people over 266 sessions.

Our Women's Service supported 133 women through both our outreach service and women’s drop-in service.

Our Croydon drop-in service supported 110 newly-granted refugees facing homelessness.

Housing support

• 316 people received housing support.

• 143 people were supported into accommodation.

• 34 people were helped to avoid eviction/maintain tenancy.

• 124 people were referred to Streetlink.

Health support

• 117 people received health support.

• 28 people were supported to engage with the mental health team.

• 35 people were supported to attend a health appointment.

• 18 people were supported to engage with drug & alcohol support services.

Community impact

Spires creates a welcoming and safe environment for all and we pride ourselves on being the first point of call for many people in need of support. Through supporting people to exit homelessness we see ourselves as a community resource. Our work both supports individuals in their time of need and reduces the number of people sleeping out in the community. 

“It is such a joy and a privilege to host Spires at St Luke's West Norwood. There are so many people in our parish that are in need of so much love and support, and Spires has a very experienced team available to offer direction, advocacy, wisdom and kindness. Our partnership with Spires means that we can stay focused on the mission of the church, while providing a space for specialist community services that help the most isolated and vulnerable in our parish.” St Luke’s Church.

“Spires staff work tirelessly to produce outstanding results for the homeless in our community, providing appropriate support according to each persons’ individual needs. They offer a connection and pathway for the homeless in the community, ensuring they receive the best care possible" Community Support Officer, August 2022

Award-winning service

Spires was highly commended in July 2023 for 'Outstanding Achievement in Outreach and Rough Sleeper Provision' at the Homeless Link Excellence Awards. This recognition highlights the dedication of our women's team and volunteers, committed to providing high-quality outreach services to homeless women and those involved in street-based sex work.

In 2013, Spires' Streetlink project was awarded first prize at the London Homelessness Awards. This accolade highlighted Spires' innovative approach to addressing homelessness and associated issues in London. London Councils’ Executive member for housing, Mayor Sir Steve Bullock, commented : ‘Spires’ Streetlink, is a fantastic example of a project which works with some of the hardest to reach young women in our local community and helps them to get off the streets and into a safe and positive environment.’

Support our work

None of this is possible without your continued support. If you want to help those experiencing homelessness in London then you can donate towards our work.